Frequently Asked Questions
Eanes ISD Community Education brings you lots of non-credit classes to choose from – all held in convenient locations right in your own neighborhood. Classes are held on weekday afternoons and evenings, and weekends. Have you always wanted to play the guitar? Are you searching for help in finding a meaningful career? Would you like to learn new computer skills in a user-friendly environment? Now is the time – explore the possibilities:
Q: How does my child get to after-school classes? (Elementary)
A: For convenience, we offer many enrichment classes for elementary students which serve as an extension to the school day. After registering your child for one of these classes, you should update your SMART TAG. No classes are held on early release days, this is a global skip day.
Q: What types of Enrichment Courses are offered?
A: We offer various types of classes, from art classes, to computer classes, to sports classes, music classes, language classes, STEAM classes and many more.
Q: Who takes our classes?
A: People like you; People who realize that Learning is a life-long process. People who seek personal and professional growth; entertainment and education; new ideas and new experiences, and who enjoy the company of others who seek the same.
Q: How do you get started?
Give us a call, stop by for a visit, or look online at all our programs and classes. Our staff is more than happy to help answer any questions you might have. Continue reading our FAQ, and if we have still not managed to answer your question(s) please give us a call.
Q: Who teaches the classes?
Our instructors are artists, writers, computer programmers, teachers, chefs, therapists, doctors, athletes, attorneys and business people who come to share their knowledge and training simply because they love what they do. Our instructor biographies will introduce you to their experience, talent and training.
Q: May I “reserve” a place in the class? How do I register?
A: Registration can be done online, via mail, over the phone, or in person at our office. We do not hold spots. The best way to ensure your space in the class is by registering and paying for the class now.
Q: Is there a registration deadline?
A:You can register as late as the first day of class, but by waiting you run the risk of the class either being full or being cancelled. Usually final class decisions are made 72 hours in advance (1 week in the summer months).We would hate to cancel a class without knowing about your interest in taking it.
Q: What if I cannot attend all the sessions?
A: Missing a class once in a while is okay – we know the students who take our classes are people with busy schedules and vibrant lives! Because these are non-credit courses, you will not be penalized for missing a class, and you cannot get a refund for any classes missed.
Q: Do you offer discounts for seniors, siblings or multiple classes?
A: At this time we do not offer any discounts. We hope to be able to provide discounts and scholarships in the future.
Q: What are the material fees for?
A: The fees cover materials, supplies, equipment rental or other items the instructor plans to use in the class. These costs are passed on directly to the instructor and we do not profit from them. You pay for the materials at the time of registration.
Q: What happens if the course is closes?
A: If the course fills up and is closed, you can choose to add yourself to the waiting list. If a spot becomes available we will contact you, via email, and notify you of the open spot. Every effort will be made to accommodate you – we’ve been known to create new class sections to meet your needs.
Q: Where will my class be held?
A: Most of our after school enrichment classes are held on the EISD campuses, with the exception of few classes that meet off campus. You will be able to view room assignments and class locations when you register. Off campus location will also be given at time of registration.
Q: How do I know that I am registered?
A: Once you have registered you will receive an email at the email provided when you created your profile. If you do not receive this confirmation, contact the Enrichment Staff at 732-9045 to confirm your registration.
Q: Are refunds given?
A: 100% refunds are only given for those classes that are canceled by the instructor or by Community Education. A 90% refund will be given to anyone that requests a refund in writing one (1) week PRIOR to the start of the class/camp. Requests for refund must be made in writing or e-mailed. Refunds will be made by check or to the credit card account used when registering. No refunds will be given after the class has started. Please read the refund policy in it's entirety before registering.Your check out will not proceed without agreeing to the policy.
Not-so-frequently asked question?