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REFUND POLICY

 

Refund Policy

Enrichment Programs Refund Policy

 

Refund Policy for all Enrichment Programs Classes/ Camps:
 
100% refunds are given for classes that are canceled by the instructor or by Enrichment Programs. A 90% refund will be given to written requests 1 week prior to the start of the class/camp.

COVID-19
Eanes ISD may require certain health and safety precautions be taken for in-person class and camp attendance, including health screenings, wearing face coverings, social distancing, increased hand-washing/sanitizing, and the immediate pickup of sick children. These precautions are subject to change as circumstances may change, and parents agree to help their children and families comply with those rules. 

Requests must be made during business hours Monday-Friday, 8:00 am - 5:00 pm. Requests made after business hours or during an Eanes ISD holiday will be considered as the following day. An example, a request for a refund made at 10:00 pm on a Monday night will be treated as a request made on a Tuesday morning. A request made during Spring Break on a Wednesday will be treated as a request made on the returning Monday.

Injury requests for refunds are considered on a case-to-case basis for a partial 50% refund. Documentation is required for consideration.
 
Requests for refund must be made in writing or e-mailed to Cathy York at cyork@eanesisd.net. No phone calls or voice messages accepted. Refunds will be made by check or to the credit card account used when registering. 

Students with disruptive behavior may be removed from class with no refund given.
 
Class fees are not prorated for late enrollment, missed classes, non-attendance, or inclement weather.