100% refunds are given for classes canceled by the instructor or by Enrichment Programs.

A 90% refund will be given to written requests 1 business week before the start of the class. We cannot accommodate refund requests, including illness or quarantine appeals, after this time frame.

Injury requests for refunds are considered on a case-to-case basis for a partial 50% refund. Documentation is required for consideration.

Students with disruptive behavior may be removed from class with no refund given.

 

Class fees are not prorated for late enrollment, missed classes, non-attendance, or inclement weather.

Requests must be made during business hours Monday-Friday, 8:00 am - 5:00 pm. Requests made after business hours or during an Eanes ISD holiday will be considered as the following day. (ex: a request for a refund made at 10:00 pm on a Monday night will be treated as a request made on a Tuesday morning. A request made during Spring Break on a Wednesday will be treated as a request made on the returning Monday.)