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REFUND POLICY

 

100% refunds are given for classes that are canceled by the instructor or by Enrichment Programs.

A 90% refund will be given to written requests 1 week prior to the start of the class. We are unable to accommodate refund requests after this time frame, including illness or quarantine appeals.

Injury requests for refunds are considered on a case-to-case basis for a partial 50% refund. Documentation is required for consideration.

Students with disruptive behavior may be removed from class with no refund given.
 
Class fees are not prorated for late enrollment, missed classes, non-attendance or inclement weather.

Requests must be made during business hours Monday-Friday, 8:00 am - 5:00 pm. Requests made after business hours or during an Eanes ISD holiday will be considered as the following day. (ex: a request for a refund made at 10:00 pm on a Monday night will be treated as a request made on a Tuesday morning. A request made during Spring Break on a Wednesday will be treated as a request made on the returning Monday.)
 
Requests for refund must be e-mailed to enrichment@eanesisd.net. Refunds will be made by check or to the credit card account used when registering.